Frequently Asked Questions
Do You Provide Recordings Of The Zoom Webinar?
None of our webinars are recorded, due to the presentations being copyright and therefore the intellectual property of our speakers.
Do I Get A Refund If I Cancel?
All paid course fees are NON-REFUNDABLE and NON-TRANSFERABLE. Our fees are so nominal, they cover administration costs of the event, which have already been incurred (e.g., Admin time/Website Costs/Card Payment Processing Fees). Please let us know if you are unable to attend, as it will allow your place to be allocated to another delegate. If you fail to attend a paid course, you will still have access to the course downloads. If you fail to attend a free course, you will not have access to any post course materials. To notify us that you cannot attend the course, please send an email to rebecca@mediconf.co.uk
How Do I Access My Certificate And Course Materials?
After attending one of our courses, certificates of attendance and any course materials are available for 6 Months in relation to Sole sponsored events and 12 months for all other events ONLY. After the course date, please log onto the Members Area of our website, to obtain your documents. If you require a duplicate copy of your certificate, an admin fee of £15.00 will be charged. This payment can be made over the telephone using all major cards.